Introduction
Robertsbridge Arts Partnership is committed to protecting and respecting your privacy. This Data Privacy Statement outlines how we collect, use, and protect your personal information when you interact with our website and services. We adhere to the principles of the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.
Information We Collect
We may collect and process the following types of personal information:
– Contact Information: Name, email address, postal address, and phone number when you contact us or subscribe to our services.
– Event Registration Information: Details provided when you register for events, workshops, or activities, including dietary preferences or access needs.
– Website Usage Information: Data about your usage of our website, including IP address, browser type, and pages visited, collected through cookies and similar technologies.
– Donations & Purchase Information: Information related to any donations made to or purchases from our organisation, including payment details.
– Feedback and Surveys: Responses to any surveys or feedback forms that you voluntarily complete.
How We Use Your Information
We use your personal information for the following purposes:
– Service Delivery: To provide and improve our services, including managing event registrations, communications, and member services.
– Communication: To send you updates, newsletters, and information about our activities, events, and services, where you have opted in to receive them.
– Compliance: To comply with legal obligations, including maintaining records for tax and accounting purposes.
– Website Experience: To analyse and improve the user experience on our website, ensuring it meets the needs of our community.
– Donations & Payments: To process and acknowledge any donations or payments made to our organisation.
Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with:
– Service Providers: Trusted third-party providers who assist us in operating our website, managing our events, or processing donations and payments, under strict contractual obligations.
– Legal Obligations: If required by law, we may disclose your information to governmental authorities or other third parties.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or destruction. All data is stored securely, and only authorised personnel have access to it.
Your Rights
Under UK GDPR, you have the right to:
– Access: Request a copy of the personal information we hold about you.
– Rectification: Request corrections to any inaccurate or incomplete personal information.
– Erasure: Request the deletion of your personal information, subject to certain conditions.
– Restriction: Request a restriction on the processing of your personal information in specific circumstances.
– Objection: Object to the processing of your personal information for direct marketing purposes.
– Data Portability: Request that we transfer your data to another service provider in a structured, commonly used format.
To exercise any of these rights, please contact us using the details provided below.
Data Retention
We retain your personal information only as long as necessary for the purposes for which it was collected, or as required by law. After this period, your data will be securely deleted or anonymised.
Cookies
Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can manage your cookie preferences through your browser settings.
Changes to This Statement
We may update this Data Privacy Statement from time to time. Any changes will be posted on our website, and, where appropriate, notified to you by email. Please check back regularly to stay informed of any updates.
Contact UsI f you have any questions or concerns about this Data Privacy Statement or our data practices, please contact us by email at: rap.org.uk@gmail.com